AI Receptionist

An AI receptionist that answers, qualifies, and books — around the clock.

Service businesses miss 30% of calls. The AI receptionist catches them. It answers FAQs, books appointments, texts back missed calls, and hands off to a human when needed.

A receptionist that scales with your business

The AI runs your front desk during off-hours and the rush hour you're too busy to answer.

Answers your FAQs

Pricing, hours, services, parking, policies — the AI knows everything you teach it and answers consistently.

Books appointments live

The AI reads your real availability and books on the spot. Never sends a customer to a dead "we'll get back to you" thread.

Missed-call text-back

Every missed call gets an SMS within 60 seconds. Most callers book through the text instead of dialing the next business.

In your tone of voice

Train the assistant on your business once. It writes like you — formal or casual, brief or detailed.

Handoff to a human

Anything the AI can't answer gets escalated to staff with full conversation context. No customer ever hits a dead end.

Full audit trail

Every message, model, and response is logged. Review what the AI said, edit instructions, and improve over time.

The 30% you're missing.

Most service businesses lose roughly one in three callers — to voicemail, hold time, or slow follow-up. Every one of those callers is searching for a slot today and willing to book with whoever responds first.

Servegalo's AI receptionist runs on your phone number and your booking calendar. The moment a call goes unanswered, it texts the caller, identifies what they need, and books them — usually before staff have noticed the missed call.

The AI is trained on your business: services, pricing, policies, location, parking, cancellation terms — anything you can describe in a paragraph. When it doesn't know the answer, it escalates to a human with full context. See it work alongside online booking and the CRM.

Common questions

Can the AI actually book a real appointment, or does it just answer questions?

It books real appointments. The AI reads your service catalog, staff availability, buffer rules, and deposit requirements in real time. When it finds a fit, it creates the booking and sends a confirmation.

What if the AI gets something wrong?

Every conversation has a human handoff flag. When the AI is uncertain, it pauses and asks a staff member. You can also configure topics that always escalate (e.g., refunds, complaints).

Does the AI work for SMS or just chat?

Both. The AI runs across your booking widget chat, your website chat, and inbound SMS. The missed-call text-back uses the same engine.

How is this different from a generic chatbot?

A generic chatbot answers FAQs from a knowledge base. Servegalo's AI is wired into your booking calendar, staff schedules, and CRM — it can complete the transaction, not just talk about it.

Stop losing leads to voicemail

Book a demo and we'll show the AI handling a real missed-call flow in your industry.