SMS + email reminders
Confirmation, day-before, and 2-hour reminders sent on autopilot. Configurable per service.
Confirmations, day-before nudges, and 2-hour reminders go out on autopilot. Built-in rebook and review prompts keep the schedule full.
Set it up once. The platform handles the follow-up forever.
Confirmation, day-before, and 2-hour reminders sent on autopilot. Configurable per service.
Every confirmation message is signed with your business name and includes a reschedule/cancel link.
Missed an appointment? A friendly SMS rebook prompt goes out 30 minutes later — no manual chasing.
Past clients get a personalized SMS 7 days after a completed appointment. Drives 15-25% of repeat revenue.
A Google review ask goes out 24 hours after a successful appointment, with a one-tap link to your profile.
Configure reminder timing differently per service — quick walk-ins vs. multi-hour appointments.
Industry data puts the average no-show rate at 15-25%. For a salon doing $300 per chair per day, that's $45-75 of pure lost revenue every single day — before counting the empty slot that could have been booked by someone on the waitlist.
Reminders cut that rate by half within the first month, just by giving clients a clear path to cancel ahead of time when life gets in the way. Servegalo sends confirmations at booking, day-before nudges, and 2-hour reminders — across SMS and email — without any manual work.
Pair with deposits for the maximum drop, and use the AI receptionist to handle inbound reschedule replies.
SMS is included on Starter, Growth, and Pro plans. The Free plan uses email-only reminders. SMS volume scales with your plan tier.
Yes. Inbound SMS routes through the same conversation thread, and the AI receptionist can handle reschedule and cancellation requests automatically.
Email reminders fire alongside SMS, so clients without a mobile number still get the same flow. Email reminders include the same reschedule/cancel links.
Yes. Reminders can be disabled per service (e.g., for in-house drop-ins) or muted on a per-client basis from the CRM.
A short walkthrough covers reminder timing, SMS templates, and rebook automation.