Care plan automation
A 12-visit care plan books all 12 visits on a cadence. Patients get reminders, miss one, and the system reschedules — without your front desk chasing.
Care plan visits booked automatically. Cancelled adjustments filled from the waitlist. Insurance verified before the patient walks in.
Care plan adherence, cancellation fill rate, and insurance verification — the three operational levers that move a chiropractic practice's revenue.
A 12-visit care plan books all 12 visits on a cadence. Patients get reminders, miss one, and the system reschedules — without your front desk chasing.
When a 20-minute adjustment slot opens up, the next patients on the waitlist get an SMS. First reply books it. Empty chairs cost real money.
New patients enter their insurance at booking. Staff verifies before the visit and patients are notified of their out-of-pocket so there's no surprise at the desk.
Short adjustments, long decompression sessions, exam visits, and rehab all have different durations and chair requirements. The widget handles the mix.
Patients who drop off after 2 visits get an automated check-in at 30 and 60 days — the highest-leverage reactivation moment in chiropractic.
Patients booking an adjustment can add a 30-minute massage in the same flow. Auto-routes to the LMT on duty.
A typical chiropractic practice runs 30-40 patient visits a day. Care plan adherence — patients actually completing their 12-week treatment program — drives long-term revenue more than any other metric. Practices that get to 65%+ adherence run materially better than those at 45%. The gap is almost always communication: patients forget appointments, drop off after 2 visits, and never get nudged back.
Servegalo handles all three: it books every visit in a care plan up front, sends reminders at the patient's preferred cadence, and reactivates lapsed patients at the 30 and 60-day marks. Combined with automation workflows for waitlist auto-fill and an AI receptionist that answers insurance and scheduling questions after hours, most practices add 12-15% to monthly revenue within the first quarter.
Servegalo lives alongside ChiroTouch, Genesis, or your existing PMS for SOAP notes and billing — it owns patient-facing scheduling, recall, and SMS. CSV import for patient lists is built in. See the migration guide.
For online booking, recall, and patient communication — yes. Most practices keep ChiroTouch or Genesis for SOAP notes, insurance billing, and clinical records, and use Servegalo for patient-facing scheduling and SMS.
When a patient agrees to a 12-visit care plan, the system books all 12 visits at the agreed cadence (e.g., 3x/week for 4 weeks, then 1x/week). Reminders fire automatically and missed visits trigger reschedule outreach without front desk involvement.
Patients enter their insurance at booking; staff sees a verification queue in the dashboard with a link to your verification tool (Availity, eClaim, etc.). Once verified, the patient gets an SMS with their estimated out-of-pocket.
Yes. Each service has its own duration, chair/table requirement, and provider list. A 20-minute adjustment and a 45-minute decompression can't share the same chair — the widget enforces it.
When an adjustment cancels, the system pings the next patients on the waitlist via SMS with a one-tap booking link. First reply books the slot. Most practices fill 70-90% of same-day cancellations this way.
A 20-minute demo with a test widget for your practice — care plans, waitlist fill, insurance verification, and recall.