6-month recall automation
The patients who said "see you in six months" actually come back. Automated SMS at month 5, escalation at month 7.
Reactivate overdue recall patients automatically. Fill cancelled hygiene slots from a waitlist. Built HIPAA-conscious from the ground up.
Built around the recall cycle that drives 60% of dental revenue, the hygiene chair that has to stay full, and the patient communication that builds long-term loyalty.
The patients who said "see you in six months" actually come back. Automated SMS at month 5, escalation at month 7.
When a cleaning cancels, the next 3 patients on the waitlist get a same-day SMS. First reply books the slot.
Medical history, insurance, and consent collected before the visit. Front desk doesn't hand out a clipboard.
Patients enter their insurance at booking; staff verifies before the appointment. No "we couldn't verify in time" cancellations.
Cleanings go to hygienists. Exams pair with the patient's dentist. Crowns and Invisalign route to whoever can do them.
Reminder SMS templates strip clinical detail. Configure what shows up in any patient-facing communication.
A typical general dental practice generates 60-70% of revenue through the hygiene chair — and 30% of that revenue is at risk every quarter because patients drift past their 6-month recall window. A practice with 1,500 active patients and a 15% recall lapse rate is leaving roughly $200k a year on the table.
Servegalo's recall automation tracks every patient's last hygiene visit, sends a gentle reminder at month 5, escalates at month 7, and gives lapsed patients a one-tap link to self-book. Combined with SMS reminder sequences and an AI receptionist that answers insurance questions after hours, most practices see recall reactivation rates jump from ~45% to 60%+ within 90 days.
Servegalo doesn't replace your practice management software for clinical records or billing — it sits alongside Dentrix, Eaglesoft, Open Dental, or Curve Hero and handles the patient-facing scheduling and communication. CSV import for patient lists is built in. See the migration guide.
Servegalo is built HIPAA-conscious by default — SMS reminders strip clinical detail, patient records are encrypted at rest, and audit logs track every staff access. For a full HIPAA BAA, contact us about the Pro plan.
For online booking, recall, and patient communication — yes. Servegalo lives alongside your practice management software for clinical records, billing, and X-rays. Most practices use Servegalo for patient-facing scheduling and keep PMS for the back office.
Every patient has a "due for cleaning" date that auto-updates after each hygiene visit. SMS reminders fire at month 5 (gentle nudge) and month 7 (escalation). Patients tap a link, pick a slot, and book — no phone tag.
Yes. Patients enter their carrier, plan, and member ID at booking. The front desk gets a queue of pending verifications with a one-click link to your verification tool, and patients are notified once benefits are confirmed.
Yes. Linked family members can book back-to-back slots (or parallel chairs with multiple hygienists). The widget shows family members on one screen so parents don't have to re-enter contact info.
A 20-minute demo with a test widget for your practice — recall automation, waitlist fill, family scheduling, and insurance flow.