Breed-aware scheduling
Doodles, shepherds, and shih tzus each get the right time block. Small dogs run 90 min, large doodles run 2.5 hours. No more "the next dog had to wait".
Breed-aware scheduling, vaccination record uploads, recurring grooming schedules, and pickup-ready SMS. Built so groomers can focus on the dogs.
Built around the realities of grooming: breed differences, vaccination compliance, recurring schedules, and the never-ending phone interruptions.
Doodles, shepherds, and shih tzus each get the right time block. Small dogs run 90 min, large doodles run 2.5 hours. No more "the next dog had to wait".
Pet owners upload current vaccination records at booking. No more chasing PDFs by text, no more "did we ever get those rabies records?" the day of.
Every 4 weeks, every 6 weeks, every 8 weeks. Repeat clients self-schedule for the year — your calendar fills itself.
When the groom's done, one tap and the owner gets a "Bailey is ready!" text. Dogs don't wait in kennels because the owner forgot.
De-shedding, nail grinding, teeth brushing, blueberry facial. Add-ons offered inline at booking — 22% conversion vs. asking at drop-off.
Quick services bypass the appointment system. Owners walk up, scan a QR, get a number, and wait. Front desk doesn't juggle the queue.
Grooming is a craft where your hands are constantly occupied — and the booking phone rings precisely when you can't pick up. Owners who can't reach you go to the next groomer in their Google search. Servegalo's online booking widget answers 24/7, the AI receptionist handles inquiries during grooms, and SMS reminders cut no-shows on $85+ full grooms by 40-50%.
Recurring schedules are the quiet compounder: a client who books "every 6 weeks for the next year" is a calendar pre-filled with 8 appointments. Combined with vaccination record uploads that prevent same-day compliance scrambles and pickup-ready SMS that gets dogs home faster, most shops see daily admin time drop from 2 hours to under 30 minutes.
Migrating from Gingr, Pawfinity, or spreadsheets and text chains? CSV import maps clients, pets, and vaccination records in minutes. See the migration guide.
For online booking, customer communication, and recurring appointments — yes. Some grooming-specific kennel/daycare features (boarding cameras, group play tracking) are out of scope; we focus on grooming + walk-in + recurring. CSV import for client and pet records is built in.
At booking, pet owners can attach PDFs or photos of vaccination records. Records are stored on the pet's profile in your dashboard and the system flags expired or missing records before the appointment. No more last-minute scrambles.
Yes. After a grooming appointment, owners can opt into a recurring schedule (every 4, 6, or 8 weeks). The system books all upcoming slots, sends reminders, and lets owners reschedule individual appointments without breaking the series.
When a groom is marked complete, the owner gets an SMS automatically. If they don't respond within 30 minutes, a follow-up fires. Most groomers cut late pickups by 40-50% within the first month.
Yes. Each service (Bath + Brush, Full Groom, Hand-Stripping, etc.) can have size-tier pricing — small/medium/large with separate durations and prices. Doodle surcharges and matted-coat fees are configured per service.
A 20-minute demo with a test widget for your shop — breed-aware scheduling, vaccinations, recurring grooms, and pickup SMS.