Bookings on your own domain, an AI receptionist included at every tier, and a walk-in queue with QR. Booksy brings a consumer marketplace we do not have: this page compares both honestly.
Servegalo | Booksy | |
|---|---|---|
| Base price | $49/mo | $29.99/mo, all features included |
| Each extra team member | Included up to plan limit | +$20/mo |
| Free plan | $0/mo, 1% of deposits collected | None published |
| Free trial | 14 days | 14 days, no card |
| Commitment | Monthly | Monthly, cancel anytime |
| Card processing | Stripe's published rates, on your account | 2.49% + $0.10 with their reader, 2.69% + $0.30 keyed |
| Marketplace commission Only when Boost is switched on. Booksy charges no commission with Boost off. | None | 30% of a Boost client's first visit, one time |
| Online booking | ✓ | ✓ |
| Appointment reminders | Included | Included |
| Consumer marketplace that sends you clients Booksy has a consumer app and directory. We do not, and for some businesses that alone is the reason to stay. | — | ✓ |
| AI receptionist | Included | — |
| Missed-call text-back | Included | — |
| Travel buffers and service areas | ✓ | — |
| CSV import of clients, services and staff | ✓ | — |
| Assisted migration | $40 one-time | — |
A dash means Booksy does not publish that detail, not that the feature is missing. Prices, processing rates and Boost terms as published by Booksy on 26 September 2026: biz.booksy.com/pricing. Booksy is a trademark of Booksy International and we are not affiliated with them. If anything here is out of date, tell us and we will correct it.
Booksy's value proposition was the marketplace — a discovery network that brings new clients to your door. For shops that built their early business on Booksy discovery, that was a real value. The problem is the 30% commission on every first booking from a marketplace client. Even at modest volume — say, 10 new clients a month at $80 average ticket — that's $240/mo paid to Booksy on top of the subscription.
The thing that's changed in the last few years: most new clients now come from Google and Instagram, not from booking-platform marketplaces. Servegalo's AI receptionist captures Instagram DM inquiries and missed calls — the two channels where modern barbershops, lash artists, and nail techs actually get new clients. Bookings happen on YOUR domain, your card is saved, your repeat customers are yours.
Migration is fast. Export client + appointment history from Booksy, run it through the migration wizard, and you're operating on Servegalo in under 30 minutes. The one thing you trade off is the Booksy marketplace itself — if discovery there is truly material to your business, keep Booksy alongside Servegalo for marketing purposes only.
It depends entirely on where your new clients come from, and it is optional: Booksy charges the one-time 30% only on a Boost client's first visit, and nothing at all with Boost switched off. If the marketplace genuinely sends you new people, that fee is buying customer acquisition and is probably worth paying. If your new bookings come from Instagram, Google or word of mouth, you are paying for a channel you are not using, and you can turn Boost off inside Booksy without leaving it.
Your existing clients book directly via your booking page (yourbusiness.com/book) or by phone — Booksy's marketplace is only for net-new discovery. Existing client relationships move with you. The marketplace discovery is what you lose; most studios find that Google + Instagram more than fills the gap when paired with Servegalo's AI receptionist for handling DMs.
Export your client list and appointment history from Booksy as CSV. Upload to our migration wizard at /migrate. Most studios complete the switch in under 30 minutes. Existing recurring appointments and gift card balances need a brief support handoff — email support@servegalo.com.
Yes — we have dedicated landing pages and onboarding templates for each: /barber-booking-software, /lash-booking-software, /nail-salon-booking-software. The industry-aware AI receptionist tone is tuned per vertical. Self-rebook flows, fill cycle automation, and walk-in queue features are built specifically for these businesses.
Servegalo's staff portal is a responsive web app that works on any phone (no app install required). It shows each staff member their schedule, client notes, and includes a tap-to-text "on my way" feature. The functional difference vs. Booksy's native app is minimal — and Servegalo doesn't require a Booksy account to use.
A 20-minute demo with a test widget pre-loaded for your industry — walk-in queue, fill reminders, AI Instagram handling.